Wannenes
INFORMATION ON THE PROCESSING OF DATA– GDPR 2016/679
This information is also provided pursuant to the GENERAL REGULATION ON DATA PROTECTION Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. WANNENES – ART AUCTIONS SRL reserves the right to update this information, publishing from time to time time on this web page the new applicable version, if necessary. All changes will take effect immediately.
THE OWNER OF THE TREATMENT
The Data Controller is WANNENES – ART AUCTIONS S.r.L – VAT number: 01159800992, which is based in Genoa, Via Albaro 11. Any requests for information regarding the processing of your personal data, as well as to exercise the rights referred to in the following points, may be addressed directly to the Data Controller, by sending a formal registered letter with return receipt, or by sending a fax to number +390102517767, or an email to the address:
[email protected].
What type of information does Wannenes – Art Auctions Srl use and what is the reference standard for its use?
There are two general categories of information that we collect and/or request.
Information that users provide us
We process the data we receive, for example, when you register as a User or when using a service request form and/or when participating in auctions/awarding lots.
Account Information. If you want to visit the WANNENES plus reserved area on our online platform, you need to create an account. To do this, you must choose a password and enter your email address, first and last name, address, telephone and department of interest. The data is transmitted validated by the Data Controller and used to recognize you at each subsequent access. The email address is then used to send communications (newsletters) relating to the activities of WANNENES – ART AUCTIONS SRL (legitimate interest).
Information for registering for the auction in the room, on air or for sending written or telephone offers: if you wish to participate in the auction, in the online room or leave written or telephone offers, you must provide the details of a document identity card and send WANNENES – ART AUCTIONS SRL a copy of this document for registration. If you use the form on the site for this purpose, a copy of the document is included in the data relating to your profile. It is necessary to indicate the telephone number and date of birth. If the request is accepted, a paddle will be assigned to participate in the auction. We also collect your IP address in order to increase the security of using the platform. The data entered will be sent to your email address (fulfillment of legal/contractual obligation). You may also be asked to provide credit card details to guarantee online participation. These data will be processed by the company that provides the service in compliance with current legislation. For more information: http://www.mercurypayments.it/PortaleIstituzionale/file/WEB_Informativa_commercio_elettronico.pdf
Information for requesting services (evaluation, subscriptions or condition reports): for each request for services, it is necessary to indicate the identity data (name and surname, email address) which will be managed together with the request, by the Data Controller (legitimate interest).
Information necessary to provide the requested services – execution of a contract: your personal/company data will be acquired (name and surname, postal address, e-mail address, current account and/or credit card details depending on the chosen payment method, details of your identification document, tax code/VAT number, documentation concerning the Goods offered for sale and/or services rendered, documentation of communications made, etc.) and more generally of all the “personal/company data” necessary to correctly comply with tax and non-currently applicable regulations, including anti-money laundering regulations (fulfillment of legal/contractual obligations).
To provide information on upcoming auctions, other events or specific types of goods, as well as on the other services offered by WANNENES – ART AUCTIONS SRL: your personal/company data (name and surname, postal address, email, communication preferences) will be acquired through the website and/or in any paper or digital application form) – (legitimate interest).
Information We Collect Automatically
When using the online platform, your browser sends navigation information such as clicks, information on the device in use and IP address to Google Analytics. The result of the processing of Google Analytics is used purely statistically to improve the use of the site. Your complaints, your opinions will be acquired, your voice may be recorded in calls to the WANNENES – ART AUCTIONS SRL “customer service” and to the telephone/online auction service (legitimate interest). Cookies. The platform also uses cookies (small text files sent by your computer every time you visit our online platform). These techniques allow, for example, to recognize you, to memorize your language preferences and settings and to speed up your access to the online platform and the application. For more information, visit the Information on the use of cookies page.
Additional purposes for using personal data?
A. The provision of the Online Platform Service
We use your data primarily to ensure that our service is provided in the best possible way. In this regard, we use your data for:
• allow you to access and use our online platform, including online auction features
• view the online platform in a format corresponding to that of your internet browser and the device you use
• send you status updates, the summary of information or services you have requested with the data entered
• send you periodic communications on the activity of WANNENES – ART AUCTIONS SRL
Of course, it is also in our legitimate interest to ensure and maintain a secure and reliable online platform. We may also need to process and store your data to comply with legal obligations. For these reasons we process your personal data in order to:
• prevent, trace and prevent fraud or any other illegal use of the online platform or service
• record, mediate and resolve any disputes or irregularities
• apply our terms and conditions of use and other guidelines
B. Purposes strictly connected to the execution of the contract following the award of the lots
The data you provide will be used for the conclusion and execution of the contract and to fulfill legal obligations. The following will therefore be treated:
• for the correct issue of the necessary accounting documents following the successful award;
• the management of any contractual changes relating to personal data, the management of collections;
• the management of any requests for information, assistance, complaints, disputes.
The provision of personal/company data for these purposes is mandatory and any failure to provide it may jeopardize the sale.
C. Additional purposes: promotional, commercial and marketing
Subject to specific consent, your data may be used, both electronically and traditionally, also for the following purposes:
• sending of advertising, informative and promotional material on the Auction House’s activity both electronically (newsletter, email, etc.) and traditionally (ordinary mail, telephone, fax, etc.);
For the treatments referred to in letters A. and B., the legal basis that makes the treatment lawful lies in our legitimate interest, as well as in the fulfillment of a specific legal obligation / fulfillment of the contract. For the treatment referred to in letter C., the legal basis that makes the treatment lawful lies in the respective consents given by you.
How do we protect your information and how long do we keep it?
Security is very important to us and we have security procedures and technical restrictions in place to protect your data from unauthorized access, destruction or alteration. In addition to the security measures adopted by us, such as data encryption, we recommend choosing your password carefully and keeping your access data secret. We use a variety of security technologies and procedures to protect personal information from unauthorized physical or electronic access. However, despite the effectiveness of these modern security measures, it is not possible to guarantee the absolute security of the personal data stored in our archives and systems, nor the complete protection of the information provided to us via the Internet or through any other computer network from intrusions, accesses or unauthorized manipulations during transmission. The transmission of personal data is always at your own risk. WANNENES – ART AUCTION SRL assumes no responsibility for any consequent improper use of your personal data. We keep your information for as long as necessary to provide you with the services you request, to maintain the documentation necessary to satisfy tax, legal and other regulatory obligations, as well as for the protection and defense against possible legal actions. As far as our research and documentation of ownership rights on works of art is concerned, personal data is retained to facilitate authenticity, provenance and title checks for as long as necessary to protect legitimate business interests of WANNENES – ART AUCTIONS S.r.L.
How can you control your information?
You can change the information associated with you by consulting your account settings or by making a formal request. Every time a service or subscription request is filled in, all the data registered in the system are presented: it is therefore possible to modify them before sending the request. If the data is not modified by you, it is considered updated. If you would like to know what information we hold, you can request an overview of the data, their possible modification and/or cancellation. You can do this by sending an email to
[email protected]
Can this Privacy Policy be changed?
WANNENES – ART AUCTIONS S.r.L has the right to modify or supplement the Privacy Policy at any time by posting the modified and updated Privacy Policy on the online platform.
Who has access to your personal data?
Your personal data is processed by WANNENES – ART AUCTIONS S.r.L and/or companies with which “partnership” contracts exist, including those residing in the European Community; the same will be treated in full compliance with European regulations and with the same EU Regulation nr.2016/679.
Exercise of your rights:
In relation to the personal data subject to the processing referred to in this information, you are granted at any time – in application of the European Regulation nr.2016/679, the right to: a) access the data in our possession (art.15); b) rectification of the data in our possession (art.16); c) cancellation of the data in our possession (art.17); d) limitation of the use of the data in our possession (art.18); e) portability of the data in our possession (art.20); f) opposition to the processing of data in our possession (art.21); g) revocation of the data processing, without prejudice to the lawfulness of the treatment based on the consent acquired before the revocation (art.7); h) lodge a complaint with the Guarantor Authority for the protection of personal data. The exercise of the aforementioned rights can be exercised by written communication to be sent by e-mail to the email address
[email protected] of the Data Controller, or by registered letter with return receipt. at the headquarters of the aforementioned Data Controller.
Contacts
For any questions regarding this Information on Data Processing, you can contact us at any time using the following contacts: WANNENES – ART AUCTIONS S.r.L Via Albaro 11 16145 GENOA telephone: +39 010 2530097 – fax: +39 010 2517767 – email:
[email protected]
INFORMATION RELATING TO RECORDINGS OF PHONE CALLS TO ART AUCTIONS S.R.L.
INFORMATION ON THE VIDEO SURVEILLANCE SYSTEM REGULATION (EU) 2016/679
INFORMATION RELATING TO DATA PROCESSING FOR THE NEWSLETTER SERVICE OF ART AUCTIONS S.R.L.
THE CODE OF ETHICS OF ART AUCTIONS S.R.L.
Wannenes
