AZSubastas

GENERAL CONDITIONS OF SALE

The following is the contractual document that will govern the sale of products through the website https://www.azsubastas.com, owned by FILATELIA ALCARAZ SL, (hereinafter the provider). Acceptance of this document implies that the user:

a. Has read, understands and comprehends what is set forth herein.

b. Is a person with sufficient capacity to contract.

c. Assumes all obligations set forth herein.

These Conditions will have an indefinite period of validity and will be applicable to all purchases made through the provider's website.

The provider reserves the right to unilaterally modify said Conditions, without this affecting the goods or promotions that were purchased prior to the modification.

IDENTITY OF THE PARTIES

On the one hand, the supplier of the goods contracted by the user is FILATELIA ALCARAZ SL, with address for notification purposes at C/ Nicaragua, 60-62. Local 3. 08029 Barcelona, ​​and with customer service telephone number 934305505

And on the other hand, the user, registered on the website using a username and password, for which he/she has full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider.

PURPOSE OF THE CONTRACT

The purpose of this contract is to regulate the contractual relationship of sale born between the provider and the user at the moment in which the latter accepts the corresponding box during the online contracting process.

The contractual relationship of sale entails the delivery, in exchange for a determined price and publicly displayed through the website, of a specific product or service.

SALES PROCEDURE

You can place your bid:

* Online on our website www.azsubastas.com (24 hours a day, 365 days a year).

* By phone at 934305505 (Monday to Friday, from 09:30h to 17:00h)

* By email [email protected] indicating the lot number and maximum bid (24h/day, 365 days a year).

In order to access the services offered by the provider, the user must register through the website by creating a user account. To do so, the user must freely and voluntarily provide the personal data that will be requested.

The user will select a username and password, agreeing to make diligent use of them and not make them available to third parties, as well as to notify the provider of the loss or theft of them or of possible access by an unauthorized third party, so that the provider can proceed to immediately block them.

Once the user account has been created, please note that in accordance with the requirements of Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce, the contracting procedure will follow the following steps:

1. In order to complete the purchase process, the customer must register on the website.

2. When registering, the user is first given several fields with identifying data that must be filled in:

3. Finally, the user will receive a confirmation email with the data relating to their account (username and password).

Bidding table used in online mode (*Bids with decimals are not allowed)

Amount  Bid

0-29 €  2 €

30-49 €  3 €

50-99 €  5 €

100-299 €  10 €

300-499 €  20 €

500-999 €  50 €

1000-1999 €  100 €

2000-2999 €  150 €

3000-3999 €  200 €

4000-4999 €  250 €

5000-5999 €  300 €

6000-14999 €  500 €

From 15000 €  1000 €

FORM OF PAYMENT

The provider offers different payment methods.

The buyer may choose between the following methods to pay for their order:

- PayPal (with a registered user or for credit cards, for example American Express)

- Bank card (credit or debit)

- Bank transfer, to account ES09 2100 0878 2302 0028 0952, Caixabank.

SHIPPING COSTS

Shipments to the peninsula and Portugal, 7.50 euros through NACEX.

Balearic Islands, Canary Islands, Ceuta and Melilla, 5.95 euros through certified mail.

Europe, 9.95 euros through certified mail.

Rest of the world, 12.95 euros through certified mail.

ORDER DELIVERY

The provider sends its products by certified mail or 24-hour courier.

When the shipment is made, we will send you the shipment number by email so that you can track it or contact them directly to arrange delivery.

Under no circumstances may the buyer hold the provider responsible for any delays in delivery by the transport agency. In any case, the provider will make every effort to quickly resolve any incident that may arise.

Orders will be delivered to the address freely designated by the user. The provider assumes no liability when the delivery of the product or service is not carried out due to the data provided by the user being false, inaccurate or incomplete.

The item may also be collected from the store.

SHIPPING TIMES

The shipping time for the awarded items will not exceed 3 working days from the moment payment has been made.

However, the provider informs that, exceptionally, this time may be longer than that specified in the order.

RIGHT OF WITHDRAWAL AND RETURN

The user will have a period of fourteen calendar days from the date of receipt of the product to exercise their right of withdrawal (here withdrawal form), with the parties having to reciprocally return the services in accordance with the provisions of articles 1,303 and 1,308 of the Civil Code.

The user must return the product within 14 calendar days after the day on which the withdrawal was communicated. In any case, unless the return is due to defects in the product, the costs related to the return shipment will be assumed by the user. Said return will be sent to the address that we will provide in each case.

The article must be in perfect condition and with its original packaging. Articles that have been sent incomplete will not be accepted. In no case will the provider be responsible for any damage or loss that may occur during a return by the customer.

The provider undertakes, once the right of withdrawal is exercised by the user within the legally established period and once the product has been returned, to refund the amount paid by the same payment method as the initial payment was made.

Likewise, we advise that our products are explained on the website, with the properties described in detail, the image being part of the description.

APPLICABLE WARRANTIES

All products offered through the website are completely original, unless otherwise indicated in their description. All of them have a two-year warranty period, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the Revised Text of the General Law for the Defense of Consumers and Users and other complementary laws.

APPLICABLE LAW AND JURISDICTION

These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of the products or services subject to these Conditions to the Courts and Tribunals of the user's domicile.

In the event that the user resides outside of Spain, the provider and the user expressly waive any other forum, submitting to the Courts and Tribunals of the city of Barcelona (Spain).

AZSubastas

POLÍTICA DE PRIVACIDAD